Our commitment
AnonHealth is committed to meeting WCAG 2.1 Level AA across the patient, provider, and admin experiences, and to progressing toward Level AAA where feasible for critical clinical workflows.
What we've built in
- Full keyboard navigation with visible focus indicators on every interactive element.
- Semantic HTML, ARIA landmarks, and screen-reader-tested flows for booking, messaging, and clinical records.
- Contrast-checked colour tokens (minimum 4.5:1 for body text, 3:1 for large text and UI icons).
- Responsive layouts down to 320px width and up to 200% browser zoom without loss of function.
- Motion-reduction support that respects
prefers-reduced-motion. - English and French UI, with per-user language preference stored on your profile.
Video visits
Live captions are available on request during video consultations. If you need a sign-language interpreter or other accommodation, contact your provider or our support team at least 24 hours before your visit and we will arrange it at no additional cost.
Feedback and requests
If you encounter a barrier or need content in an alternate format, email accessibility@anonhealth.ca. We aim to respond within 5 business days. You may also submit a formal accessibility feedback request.
Standards and law
We align our program with the Accessible Canada Act, Ontario's Accessibility for Ontarians with Disabilities Act (AODA), and applicable provincial accessibility standards. This statement is reviewed annually and after any major release.